FAQs

Our Privacy Policy covers how we collect, use, disclose, transfer, and store your personal information.

 

SYIL's privacy policy
SYIL Machine Co. Ltd and its affiliates (collectively, "SYIL", "we", "us", and "our") respect your privacy. Please read the following to learn more about our Privacy Policy ("this Policy"). This Policy applies to SYIL websites, products, services that display or provide links to this Policy.

This Policy describes how SYIL processes your personal data, but may not address all possible data processing scenarios. SYIL may inform you of product- or service-specific data collection through supplementary policies or notices provided before the collection.

 

This Policy describes:

1. How We Collect & Use Your Personal Data
 

Personal data means any information which alone or jointly with other information can be used to identify a natural person. Such data is provided to us directly by you when you use our websites, products, or services, or interact with us, such as when you create a SYIL account or contact us for support. We may also obtain data by recording how you interact with our websites, products, or services, for example, using technologies like cookies, and receiving usage data from software running on your device. As permitted by law, we may also obtain data from public and commercial third-party sources. For example, we may purchase statistical data from other companies to support our services. The personal data we collect may include name, postal and email addresses, phone number, and login information (account and password), depending on the website you visit or the product and service you use.

 

We may use your personal data for the following purposes:

 

Fulfilling your orders; delivering, activating, or verifying products or services; fulfilling your requests for changes; and providing technical support.
Contacting you with your consent; sending you information about the products and services that may interest you; inviting you to participate in SYIL promotional activities and market surveys; or sending you marketing information. If you don’t want to receive such kind of information, you can opt out of receiving such information at any time.
Sending you with important notices, such as the updates and installation of operating systems or applications.
Providing you with customized user experience and content, and activating after-sales services.
Improving our products and services through internal audit, data analysis, and research.
Analyzing the efficiency of our business operations and evaluating market shares.
Troubleshooting when you choose to send us error reports.
Synchronizing, sharing, and storing the data you upload or download and the data needed for the uploading and downloading.
Improving our loss prevention and anti-fraud programs.
Complying with and enforcing applicable legal requirements, relevant industry standards, and our policies
 

SYIL may also collect and use non-personally identifiable information (Non-PII). Non-PII is information that cannot be used to identify a particular individual. For example, SYIL will collect statistical data, such as the numbers of visitors to its website. We collect such data to understand how users use our websites, products, and services so that we can improve our services and better satisfy your needs. SYIL may collect, use, process, transfer, or disclose non-PII for other purposes at its own discretion. 

 

 

We will endeavor to isolate your personal data from non-PII and ensure separate usage of the two types of data. If Personal data is combined with non-PII, it will still be treated as personal data during processing. 

Cookies & Similar Technologies
 

Cookies

 

To ensure the correct operation of our website, we may at times place a small piece of data known as a cookie on your computer or mobile device. A cookie is a text file stored by a web server on a computer or mobile device, and the content of a cookie can be retrieved or read only by the server that creates the cookie. The text in a cookie often consists of identifiers, site names, and some numbers and characters. Cookies are unique to the browsers or mobile applications you are using and enable the websites to store such data as your preferences or items in your shopping cart.

 

Like many other websites or Internet service providers, SYIL uses cookies to improve the user experience. Session cookies are deleted after each visit; persistent cookies remain in place across multiple visits. Cookies allow websites to remember your settings, such as the language setting and font size on your computer or mobile device or other browser preferences. This means that a user does not need to reset preferences for every visit. On the contrary, if no cookie is used, the website will treat you as a new visitor every time you load its web page. For example, if you are redirected to another web page from a website you have already logged in to, when you come back, the website will not recognize you and you must log in again. 

 

SYIL will not use cookies for any purposes not stated in this Policy. You can manage or delete cookies at your own preferences. For details, visit AboutCookies.org. You can clear all the cookies stored on your computer since most of the web browsers provide the option of blocking cookies. However, by doing so, you have to change the user settings every time you visit our website. Find out how to manage cookie settings for your browser here:

 

Internet Explorer
Google Chrome
Mozilla Firefox 
Safari 
Opera
 

Web Beacons and Pixel Tags

 

In addition to cookies, we may also use other similar technologies on our websites, such as web beacons and pixel tags. For example, when you receive an email from SYIL, it may contain a click-through URL which links to a SYIL web page. If you click the link, SYIL will track your visit to help us learn about your preferences for products and services and improve our customer services. A web beacon is a transparent graphic image embedded on a website or in an email. We use pixel tags in emails to find out whether an email is opened. You can unsubscribe from the mailing list of SYIL at any time if you do not want to be tracked in this manner.

By using our website you consent to the use of cookies, web beacons and pixel tags as described above. 

How We Disclose Personal Data
 

SYIL shares your personal data with other partners as described in this Policy when services are provided by partners authorized by SYIL. For example, when you make an online purchase from SYIL, SYIL must share your personal data with the logistics provider to arrange shipment or a partner to provide services. In addition, as a global company, we may share personal data among SYIL affiliates and subsidiaries.

 

To comply with applicable laws or respond to valid legal procedures, SYIL may also disclose your personal data to law enforcement or other government agencies. If SYIL is involved in a restructuring, merger & acquisition, or bankruptcy and liquidation lawsuits in some jurisdictions, your personal data may be disclosed in connection with the transaction. SYIL may also disclose your data when appropriate, such as for the execution of Terms and Conditions and when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss or in connection with an investigation of suspected or actual illegal activity. 

How to Access & Control Your Personal Data
 

It is your responsibility to ensure that all personal data submitted to SYIL are correct. SYIL is dedicated to maintaining the accuracy and completeness of personal data and keeping the data up-to-date.

 

To the extent required by the law of your jurisdiction, you may (i) have the right to access certain personal data we maintain about you, (ii) request that we update or correct inaccuracies in that data, (iii) object to our use of your personal data, and (iv) ask us to delete your personal data from our database. To exercise these rights, please contact info@syil.com. Your written request may be required for security. We may decline the request if we have reasonable grounds to believe that the request is a fraud, infeasible or may jeopardize the privacy of others. 

How We Protect Your Personal Data
 

The security of your personal data is important to us. We use appropriate physical, management, and technical measures to protect your personal data from unauthorized access, disclosure, use, modification, damage, or loss. For example, we use cryptographic technologies for data confidentiality, protection mechanisms to prevent attacks, and access control mechanisms to permit only authorized access to your personal data. We also provide training on security and privacy protection for employees to raise their awareness of personal data protection. We will retain your personal data only as needed for the purposes stated in this Policy, unless otherwise required by law or necessity. SYIL is committed to protecting your personal data, but please note that no security measure is perfect. 

Third-Party Providers and Their Services
 

To ensure a positive user experience, you may receive contents or web links from third parties other than ​SYIL and its partners ("third parties"). SYIL does not have the right to control such third parties, but you can choose whether to use the links, view the contents and/or access the products or services provided by third parties. 

Updates to This Policy
 

SYIL reserves the right to update or change this Policy at any time. We will release the latest Privacy Policy at this page for any changes. If major changes are made to the Privacy Policy, we may notify you via different channels, such as by posting a notice on our websites or by providing a notice directly to you.

How to Contact Us
 

If you have any questions or suggestions, please contact info@syil.com.

 

Last updated: September 2020

 
Read More

We kindly suggest also to take notice of our Terms. And be sure to read all about SYIL in the about us section.

Terms of Use
 

 

Acceptance of Terms
 

By accessing this Website, you acknowledge that you have read, understood, and accepted the following terms. In case you do not understand or agree to any of the terms, you should immediately exit this Website. SYIL reserves the right to update the TERMS OF USE (TOU) at any time without notice to you. With regard to any behavior of violation against the provisions of the TOU, SYIL shall have the right to seek legal and fair remedies.

 

Limited License
 

All contents on this Website are copyrighted by SYIL unless otherwise stated. Without the prior written consent of SYIL or other parties, any content on the Website shall not be reproduced, distributed, photocopied, played, linked, or transmitted with super-links, loaded into other servers in "mirroring method", stored in information retrieval system, or otherwise used for any commercial purpose by any person by any means, unless otherwise downloaded or reproduced for private and non-commercial purposes (provided, however, that such use shall not include any revision to the content and the copyright notices and other proprietary notices shall be retained in the same form and manner as on the original).

 

Trademark
 

All trademarks and logos displayed, mentioned, or otherwise used in this Website are property of SYIL or other third parties as stated if applicable. You are not permitted to use any of these trademarks or logos in any way without explicit prior written permission of SYIL or such third party as applicable.

 

Disclaimer
 

This Website and its contents are provided for your convenience only. Although SYIL has attempted to provide accurate information on this Website, it assumes no obligation or responsibility regarding the accuracy of the information whatsoever. SYIL may change the contents available on this Website or the products mentioned at any time without notice.

 

Limitation of Liability
 

Neither SYIL nor any of its affiliates, subsidiaries, directors, agents, employees or other representatives shall be liable for any direct, indirect, special, incidental, consequential, punitive, and/or exemplary damages including without limitation, loss of profits or revenues, loss of data, and/or loss of business, in connection with this Website or the use of or inability to use this Website or reliance on the contents contained herein, even if SYIL is advised of the possibility of such damages.

 

Product Availability
 

The availability of the products and services described on this Website, and the descriptions of such products and services may vary in your country or area. Please consult with SYIL's local sales representatives or agents for specific products and/or services information.

 

Links to Third Parties
 

Although links to third-party Websites may be contained in this Website for your convenience, SYIL shall not be responsible for any content of any such Websites. You might need to review and agree to applicable rules of use when using such Websites. In addition, a link to a third-party Website does not imply that SYIL endorses the site or the products or services referenced therein.

 

Applicable Law and Jurisdiction
 

This TOU shall be governed by, construed and interpreted in accordance with the laws of the People's Republic of China, without giving effect to principles of conflicts of law therewith. Any dispute or difference arising out of or concerning the TOU or this Website which cannot be settled amicably shall be submitted to China International Economic and Trade Arbitration Commission (CIETAC) in accordance with its then-current arbitral rules for arbitration by three (3) arbitrators appointed in accordance with the said rules. The venue of arbitration shall be Beijing, China. All documentary submissions, presentations, and proceedings shall be in the Chinese language. The awards of the arbitration shall be final and binding upon the applicable parties.

 

Read More
 

We kindly suggest also taking notice of our Privacy Policy. And be sure to read all about SYIL in the about us section.